Re-setting your password
- Learn how to easily reset your password if you have forgotten it.
To change your password:
- On the first screen that shows when you open the Proper app, select Sign in below Create account.
- Instead of entering your details on the next screen, select Forgot your password? below Sign in. Now you can enter your email address and click the Reset my password button. A new password will be sent to this email address.
Tip: Your new password will be a mixture of numbers and letters, so when you do log back into your Proper account you might want to change this to something that will be easier to remember.
Get in touch with a real person?
Our New Zealand based support team is happy to help you out.